[Solved] Folder movement issue in Documentum

What is Documentum

• Documentum is an enterprise content management platform, now owned by OpenText, as well as the name of the software company that originally developed the technology. EMC acquired Documentum for $1.7 billion in December, 2003. 

• The Documentum platform was part of EMC's Enterprise Content Division (ECD) business unit, one of EMC's four operating divisions.

How this blog will help

This is a guide by which you would be able to resolve the most important error that users face while using Documentum's Webtop web application i.e. folder is moved accidentally by an user to some different location from it's original/parent location.
So let's go. Scroll down.

Introduction

Folder movement in Webtop 6.0 means moving a folder from its parent’s location to another parent location where it may even become child folder of some other parent folder.

Let me give you a scenario:

The user moved the “abc” folder inside 'F' cabinet in into “xyz” folder inside same 'F' cabinet, the path of files and folders under “abc” folder got modified and hence corrupted.

All the files and folders under “abc” folder inside 'F' cabinet were not searchable, opened, imported, exported, checked-in or checked out.

It received following error:

Error and consequences

Causes: The user moved the “abc” folder inside 'F' cabinet in into “xyz” folder inside 'F' cabinet, the path of files and folders under “abc” folder got modified and hence corrupted.

Consequences: All the files and folders under “abc” folder inside 'F' cabinet were not searchable, opened, imported, exported, checked-in or checked out.

Total number of files affected: 'n' number of files inside that particular "abc" folder.

Total number of users affected: 'n' number of users having access to that particular "abc" folder.

Solution

I used a script which is for EMC Documentum 6.0, which removes the discrepancies in all the attributes of files and folders which repaired all the corrupted files and folders and made the application stable again.

Script used: dm_fix_folders.ebs

Script usage:

1)    Login into the Production Content server with Installation Owner’s credentials.
2)    Type cd /server_name/user_name/documentum/product/6.0/bin/
3)    Type dmbasic -f dm_fix_folders.ebs -e EntryFixWithFolder -- <docbase_name> <user_name> <password> 10 <folder_id of moved folder>
 

Example:

Sample Path: /dmsprd/insowner/documentum/product/6.0/bin

Sample Script Command:

dmbasic -f dm_fix_folders.ebs -e EntryFixWithFolder -- vsnl_dms xyz XYZ@123 10 0b00272e8044b2cc

Additional Information

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Happy Documenting!!! Cheers !!!